Our Most Recent Service Reviews
He super nice finished real quick
Loved his service, very friendly, listens to my concerns, fast and efficient. If I have any more issues I will like Andrew to service my home.
Hero is the way to go!!!! Dustin came in. Diagnosed the issue that I was having with my sump pump and got it back working properly! He was very informative and transparent every step of the way! I'll totally recommend Hero to family & friends.
Do not regret getting the membership. We had a power outage and they came next morning asap, told us what was wrong, no charge asked. Even before the membership the professionalism and price were unmatched
Hero came out due to my water heater leaking from a fitting on the top and the technician immediately stated it needed to be replaced. I didn't question this as my water heater was 13 years old. The quote to replace was $5500. I did question this and was ...told the water heater itself was $3700 plus each compression fitting was $45, of which there were 9, plus a day of labor. I have since discovered that the water heater they provided, at the high end of pricing, would normally be $1900 and with all work should have been around $3500. Also, I was to get an energy rebate from Xcel Energy and Hero submitted the paperwork for me and had the rebate sent to Hero. I have now been over 2 weeks trying to get them to send me the rebate money. I feel scammed and taken advantage of. Curious if they would have quoted $5500 to a male homeowner.Read More...
Called me 2 min before they were supposed to be to my house to inform me their electrician was in a company meeting with no ETA. You didn't know there was a meeting when you scheduled my service ??? and then waited till the last minute to reach out. ...I took time off of work , drove 30 minutes back home for nothing. No accountability , no responsibility, no respect. Do I now get the 89 dollars you were going to charge me ? Never again. I'll use small and local. 5 other companies would had been working on the project before they could even make a call.Read More...
We selected Hero from a recommendation from our neighbor. Mike was very professional and fixed our problem very quickly.
Very knowledgeable and quick