Terms & Conditions
1. General Information
Hero Home Services is based in Minneapolis, Minnesota, and provides residential and commercial HVAC, plumbing, electrical, and related home services. These Terms apply to all users of our website and services.
2. Services
Our services include but are not limited to HVAC, electrical work, installation, maintenance, and repair. Specific details are outlined in written agreements or invoices.
We reserve the right to refuse service for legitimate reasons, such as safety concerns or non-compliance with these Terms.
We reserve the right to refuse service for legitimate reasons, such as safety concerns or non-compliance with these Terms.
3. Pricing & Payments
Prices are subject to change without notice. Quotes are valid for 30 days.
Payment is due upon completion of services unless otherwise agreed in writing.
Accepted payment methods include credit cards, checks, and bank transfers. Late payments may incur additional fees.
Payment is due upon completion of services unless otherwise agreed in writing.
Accepted payment methods include credit cards, checks, and bank transfers. Late payments may incur additional fees.
4. Warranties & Liability
Manufacturer warranties vary by product and are provided separately.
We are not liable for damages resulting from misuse, neglect, or unauthorized modifications.
Liability is limited to the maximum extent permitted by law.
We are not liable for damages resulting from misuse, neglect, or unauthorized modifications.
Liability is limited to the maximum extent permitted by law.
5. Customer Responsibilities
Customers must ensure safe access to the worksite and promptly communicate any changes or issues during service.
6. Website Use
Content on our website is for informational purposes only and may not be reproduced without written permission. We strive for accuracy but do not guarantee error-free content.
7. Privacy Policy
Our use of personal data is governed by our Privacy Policy.
8. Messaging Terms
- By providing your phone number, you consent to receive service-related and promotional messages.
- Message frequency may vary. Standard carrier rates may apply.
- To unsubscribe, reply STOP.
- For help, reply HELP or call 612-688-7301
9. Governing Law
These Terms are governed by the laws of the State of Minnesota. Any disputes will be handled in the courts of Hennepin County, Minnesota.
10. Changes
We reserve the right to update these Terms at any time. Updates become effective upon posting to the website.
11. Contact Us
Hero Home Services
10900 Hampshire Ave. S. Suite 120
Bloomington, MN 55438
Phone: 612-688-7301
Email: customerservice@ callhero.com
10900 Hampshire Ave. S. Suite 120
Bloomington, MN 55438
Phone: 612-688-7301
Email: customerservice@